Warning: I will now use my blog for trivial and counterproductive revenge purposes.

Some time ago, ZenSix (a fine and respectable hosting company) sold all of their cPanel based shared hosting accounts to a company called VPSoutlet. This meant that the shared hosting account I currently had with Zensix became the property of VPSoutlet. What did this mean for me? Well, at the time, it appeared it didn’t mean anything except the annual invoice would have a different company name on it. Boy, was I wrong.

I use this account for a couple PhpBay sites and also for some software and a bunch of redirects. It is not by any means a hub for my primary web raping activity, but it is important to me, nonetheless.

I’ve had a support ticket pending with VPSoutlet since January. Priority: High. I have also attempted to email their support and have received zero response. Not even an automated response.

Naturally, there is no phone number listed. There is, however, a live chat button that always indicates live chat support available. Trouble is, the link doesn’t work.

Basically, you guys suck. Sorry to break it to you. You will get no link from me in this post, either. If you’re looking for a new, affordable shared hosting solution, look elsewhere. These guys are teh suck. I know it’s dirt cheap and I shouldn’t expect world class service, but there ARE cheap shared hosts in the same price range that actually know how to respond to a support ticket. Believe it or not.

Peace.